Risk lists, also called block and trust lists or referrals, let you block or allow a transaction based on Adyen's data, your own data, or lists provided by third parties.
Requirements
Before you begin, take into account the following requirements and limitations.
| Requirement | Description |
|---|---|
| Customer Area roles | Make sure that you have one of the following role(s):
|
| Limitations | You can only use custom risk lists when you use Protect premium. |
How it works
By default, risk lists are aggregated and maintained per company account. This means you can provide a setting once and apply it to all merchant accounts under the company account. If you want to have separate risk lists for each merchant account, you can configure this in your risk settings.
Risk lists apply to payments made with credit and debit cards, SEPA Direct Debit and PayPal by default. If you are using more payment methods, and want to include them in the risk evaluation, make sure you add the payment method in your risk settings.
You can configure risk lists in different ways for different risk profiles.
Make sure that you submit the required fields in the payment request to trigger the risk list. For example, if you have set up risk lists for shopper email addresses, make sure you include the shopperEmail field.
View or change risk lists
To view the default risk lists in your Customer Area:
- Go to Revenue & risk > Risk profiles.
- Select a risk profile.
- Select Risk rules.
- Select Allow and expand the Default allow lists, or select Block and expand the Default block lists.
You can edit the default lists to block, allow or remove single items. For some lists, you can upload multiple items using CSV files. You can find the details in your Customer Area. To upload items in bulk using an API instead of the Customer Area, see Automate submitting referrals.
You can also block or allow a payment attribute using the Fraud Control widget on the payment details page for a specific payment.
When you have enabled premium features, you can continue to create custom lists by going to Revenue & risk > Risk lists.